QUALITY MANAGEMENT

Every non-conformance recorded, every certificate traceable — quality that holds up to an audit.

ScaleBespoke Quality Management keeps inspection records, non-conformance reports and material certificates attached to the same job and order as the rest of the work — so a raised NCR is tracked to resolution, not lost in an email thread, and a certificate of conformance is generated from a real inspection record, not assembled from memory before a client asks for it.

  • Non-conformance reports (NCR) tracked from raised to resolved
  • Material certificates (e.g. EN 10204 3.1) tied to the job
  • Inspection records attached to the order, not a separate system
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What this replaces

  • A quality issue gets flagged verbally or in a chat message, and there's no formal record of what happened or how it was resolved.
  • A client asks for a material certificate and finding the right one means digging through email or a shared drive.
  • There's no single place to see whether a non-conformance from three weeks ago actually got closed out.

Inside Quality Management (QMS)

What you actually get

Non-conformance reports, start to finish

A raised NCR is tracked with a reference number, the standard or requirement it relates to, and its resolution — not a note left in a chat that gets buried.

Material certificates tied to the job

Certificates like EN 10204 3.1 are recorded against the specific job and order, ready to hand over without a search.

Inspection records, not just an outcome

What was checked and by whom is recorded alongside the job, so a pass or fail has a real record behind it.

Notified the moment something is raised

A new non-conformance surfaces as a notification immediately, so it gets picked up, not discovered weeks later.

The rest of the platform

Works with every other module, out of the box

Quality Management (QMS) isn't a silo — it shares clients, jobs and order numbers with the rest of ScaleBespoke.

ORDERS

Orders

From won deal to shipped and installed — one order, followed the whole way.

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CRM

CRM

Every deal, every conversation, every client — in one native pipeline.

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ACCOUNTING

Accounting

Finance that talks to production, not just to your accountant.

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INVENTORY

Inventory & Warehouse

Know what you have, where it is, and what it's reserved for.

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RESOURCE PLANNING

Resource Planning

Plan people, jobs and capacity in one place — not three calendars.

Explore Resource Planning →
TIME & ATTENDANCE

Time & Attendance

Clock-ins tied to real jobs, not just a timesheet.

Explore Time & Attendance →
COMPLIANCE & HMS

Compliance & HMS

Health, safety and compliance documentation that lives with the work, not in a binder.

Explore Compliance & HMS →
QUALITY MANAGEMENT

Quality Management (QMS)

Every non-conformance recorded, every certificate traceable — quality that holds up to an audit.

Explore Quality Management (QMS) →
BUSINESS INTELLIGENCE

Business Intelligence

The numbers that actually run the business, in one place — not an export away.

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ASSET MAINTENANCE

Asset Maintenance

Know your equipment's condition before it stops production, not after.

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FIELD SERVICES

Field Services

What happens after installation, tracked with the same care as the order itself.

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CUSTOMER PORTAL

Customer Portal

Give clients their own window into the job — without a login into everything else.

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CAD & DRAWING MANAGEMENT

CAD & Drawing Management

Every drawing version-controlled and signed off before it reaches the shop floor.

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DOCUMENT MANAGEMENT

Document Management

Every file organized by the job it belongs to, not by whoever last saved it somewhere.

Explore Document Management →

See Quality Management (QMS) on your own data